Contact Us

For any questions about our products and services or to inquire about your order, please fill out the contact form below.

To download a blank order form, click here.

*As of December 2020, we have cancelled the publications of our printed gift catalogs. Please click here for more information.

 

 

Customer Service

JAL Shopping Americas
c/o JALUX AMERICAS, Inc.
390 N. Pacific Coast Hwy. Suite 2000, El Segundo, CA 90245
Toll Free TEL:: 1-800-252-5725 (For U.S.A., Canada)
Toll Free FAX: 1-888-952-5725 (For U.S.A., Canada)
Phone: 1-310-524-1075
FAX: 1-310-524-1093
E-MAIL: support@jalshoppingam.com
Office Hours: 9:00~16:00 (Pacific Time)
(Except Sat., Sun. and U.S. National Holidays)

*Contact in Japan

Jalux, Inc. Gift Marketing & Sales Dept
Phone:03-5479-3715
Office Hours:9:00~17:00
(Except Sat., Sun. and Japanese National Holidays)

Latest News

2021 American Cherries Now on Sale!! (6/15 Update)
2021 American Cherries Now on Sale!! (6/15 Update)
American Cherries are now available for pre-order!!
2021-04-26 13:41:03
5% Off Citrus Fruits to Japan! [Web Exclusive]
5% Off Citrus Fruits to Japan! [Web Exclusive]
A special discount for citrus fruits to Japan! Ends 3/31.
2021-02-03 15:31:19
Triple Point Campaign until 1/31!!
Triple Point Campaign until 1/31!!
Earn triple points during promotion period!!
2021-01-08 18:03:33
Order Your 2021 JAL Calendar Now!!
Order Your 2021 JAL Calendar Now!!
Now available for pre-order!!
2020-10-29 12:45:37

Information

Address390 N. Pacific Coast Hwy., Suite 2000, El Segundo, CA 90245
Phone
    (Toll Free)
1-800-252-5725
FAX
    (Toll Free)
1-888-952-5725
Emailsupport@jalshoppingam.com
Business HourMonday - Friday 9am - 4pm

(Pacific Standard Time / Except Sat., Sun. and U.S. National Holidays)