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1. Find Products |
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a. Find from Category |
(1) Depending on where the gift recipient lives, you can choose from the “Order to Japan", “Domestic USA”, ”Order to Canada” categories. |
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(2) In the “Seasonal Special” category, you can determine the shipping country by the subcategory name. |
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b. Search |
If you know what product you are looking for, you can quickly find it by using the search function on the top of the screen.
You can also search by the product code listed on the catalog. |
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2. Choose a Product |
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a. Product List Page
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(1) It displays picture, name, description and the price of each product. |
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(2) View the detail of a product. |
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You can view the detail by clicking on the picture or the name of the product.
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b. Product Detail Page |
(1) Add product to the Shopping Cart. |
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If you have decided what to purchase, enter the quantity and click “Add to Cart” button to add the product to the Shopping Cart.
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(2) Add product to the Wish List. |
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1. Click “Add to Wish List” to add a product to the Wish List.
2. You can view your wish list by clicking the “WISH LIST” on the top of the screen.
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Description of Icons |
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Shipping Country |
We carry products that can be shipped to Japan, USA and Canada. Please choose products according to where the recipient lives.
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Night Delivery |
Product can be shipped in late evening hours (6:00pm - 9:00pm).
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Cool Package |
Product will be shipped using the cool package.
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Email This Product to a Friend |
You can send an email about a product using this function. |
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Product List Page |
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Product Detail Page |
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3. Shopping Cart |
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a. View the Contents of the Shopping Cart |
Please confirm the product name and quantity. |
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b. Changing the Quantity |
To change the quantity, enter the number and click the “Update Cart” button. |
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To continue checkout process, click "Checkout Now" button. Click "Continue Shopping..." button to keep shopping.
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4. Registration |
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If you have not logged-in, the Log-in page will be displayed.
This page will be skipped if you have already logged-in. |
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a. If you are already a member : |
Member Log-in page will be displayed if you have not yet Log-in. Please enter your E-mail address and password to login. |
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b. If you are not a member : |
If you have already Log-in, skip this process.
Please Log-in by creating a new account.
(You must register with us in order to complete the checkout.) |
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1. Account & Contact Information
Please enter the information necessary for login. |
2. Billing Information
Please enter your billing information.
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3. Shipping Information
Please enter your shipping information.
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* If you are going to send to multiple recipients, you can enter the rest of the addresses later. |
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5. Shipping Address |
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Please choose a shipping address for each item in your cart. |
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a. Ship Item to Existing Address |
Please select an address from the address list (Address Book). |
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b. Add New Address |
Click the “Add New Address” to add new address to the Address Book. |
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Cart : Shipping Address |
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6. Shipping Options |
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a. Night Delivery |
You can choose to ship an item during late evening (6:00pm~9:00pm).
(Some items do not have this option.) |
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b. Delivery Option |
(1) You can select the Delivery Option (Month and Beginning, Middle, End of month). Please choose your option by using the drop down menu. |
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(2) Beginning, middle and end of the month represents 5th, 15th and 25th of the month.
(Some items do not have this option.) |
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c. Delivery Date |
You can select the delivery date for flower products. Order date should be 7 business days prior to the requested delivery date. |
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* Please be aware that the products may not be shipped as scheduled due to inventory condition, busy gift seasons, holidays and weekends. |
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Cart : Shipping Options |
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7. JALFC / JMB |
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To acquire your JAL Family Club and JAL Mileage Bank benefit, please provide your membership information. This benefit may change during campaign period. |
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Cart : JALFC / JMB |
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8. Payment Information |
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JAL SHOPPING AMERICAS online shopping accepts Credit Card payment only. |
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(1) Please select the billing address from the address list (Address Book) and enter the credit card information. |
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(2) If sender address differs from the billing address, please choose the sender address from the address list (Address Book). |
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Cart : Payment Information |
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9. Order Confirmation and Placing the Order |
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Please verify the shipping address, billing address, sender address, payment method and items before you click the “Place Order” button. |
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* It may take some time after you click the button, but please do not click the button twice. |
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Cart : Order Confirmation |
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10. Receive the Confirmation E-mail |
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We will send a confirmation email when the checkout is completed. Please keep this information in a safe place. |
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Cart : Order Completed |
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HOW TO MAKE A NON-ONLINE PAYMENT |
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1. Please inform us when ordering. |
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We can not accept your order if it is not complete. |
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2. We will accept following payment method. |
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A. Personal Check
B. Money Order
C. Credit Card |
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Please specify your credit card information as number, expire date and name of card holder. |
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D.Gift Certificates |
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If you are making a payment with JAL Mileage Bank Award Certificate and/or JALUX AMERICAS GIFT CERTIFICATE, you need to mail the order form to us along with Gift Certificate. Please make sure the gift certificate arrives at our office before the expiration date, it will not be valid. You can not order from our website if you make a payment with the certificate. |
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